A Distressed Email from Rochford
Last Friday, as the workweek was winding down, I received an urgent email from a customer in Rochford. Their car’s air conditioning had given out on one of the hottest days of the year, leaving them and their family sweltering in the heat. They had planned a weekend getaway, and the thought of driving without air conditioning was unbearable. Understanding the urgency, I immediately replied, assuring them that I would be there first thing in the morning.